Privacy Policy
Our Commitment to Your Privacy
At Lavlisto Wirodine, we understand that your personal information is valuable. This privacy policy explains how we collect, use, protect, and share information when you visit our website or use our investment terminology education services. We're committed to being transparent about our data practices and giving you control over your personal information.
This policy applies to all information collected through lavlistowirodine.info, our educational programs, and related services. By using our services, you agree to the data practices described in this policy.
Information We Collect
Information You Provide Directly
We collect information you voluntarily provide when you:
- Register for our learning programs or educational services
- Fill out contact forms or request information about our courses
- Subscribe to our newsletter or educational updates
- Communicate with us via email, phone, or our website
- Participate in surveys or provide feedback about our services
Automatically Collected Information
When you visit our website, we automatically collect certain information including:
- Your IP address and general location information
- Browser type, version, and operating system details
- Pages you visit on our site and time spent on each page
- Referring website information and search terms used
- Device information and screen resolution data
Educational Data
We collect information about your learning progress, course completion rates, and educational preferences to improve our investment terminology programs and provide personalized learning experiences.
Communication Records
We maintain records of our communications with you, including email exchanges, phone conversations, and support interactions to provide better service and resolve any issues.
How We Use Your Information
We use the information we collect for several specific purposes that directly support our educational services and your learning experience:
- Providing access to our investment terminology courses and educational materials
- Communicating important updates about your enrollment and program changes
- Sending educational newsletters and relevant financial learning resources
- Improving our course content based on student feedback and learning analytics
- Responding to your questions and providing customer support
- Conducting research to enhance our educational programs and teaching methods
- Meeting legal obligations and protecting against fraudulent activities
We do not sell your personal information to third parties or use it for purposes unrelated to our educational mission. Your data helps us create better learning experiences and maintain high-quality educational standards.
Information Sharing and Disclosure
Service Providers
We work with trusted third-party service providers who help us deliver our educational services. These companies may access your information only to perform specific functions on our behalf, such as:
- Educational platform hosting and learning management system support
- Email delivery services for course notifications and newsletters
- Payment processing for course fees and subscription services
- Analytics services to understand website usage and improve user experience
- Customer support tools to respond to your inquiries efficiently
Legal Requirements
We may disclose your information when required by law or when we believe disclosure is necessary to protect our rights, ensure student safety, investigate potential violations, or comply with legal processes such as court orders or government requests.
Your Privacy Rights Under Canadian Law
As a Canadian company, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy legislation. You have several important rights regarding your personal information:
- Access: You can request copies of the personal information we hold about you
- Correction: You may ask us to correct inaccurate or incomplete information
- Withdrawal of Consent: You can withdraw consent for certain uses of your information
- Deletion: You may request deletion of your personal information in certain circumstances
- Portability: You can request your information in a portable format
- Complaint: You have the right to file complaints about our privacy practices
Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- Encryption of sensitive data both in transit and at rest using industry-standard protocols
- Regular security audits and vulnerability assessments of our systems
- Restricted access controls ensuring only authorized personnel can access personal data
- Secure backup systems and disaster recovery procedures
- Regular staff training on privacy and security best practices
- Monitoring systems to detect and respond to potential security incidents
While we strive to protect your information, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and keep your account information confidential.
Data Retention and Deletion
We retain your personal information for as long as necessary to provide our educational services and fulfill the purposes outlined in this policy. Specific retention periods include:
- Active student records: Maintained during enrollment and for three years after course completion
- Communication records: Kept for two years to ensure continuity of support
- Website analytics data: Retained for 24 months for service improvement purposes
- Financial transaction records: Maintained for seven years as required by Canadian law
- Marketing communications: Stored until you unsubscribe or withdraw consent
After these periods expire, we securely delete or anonymize your information unless longer retention is required by law or legitimate business interests.
International Data Transfers
While Lavlisto Wirodine is based in Canada, some of our service providers may process your information in other countries. When we transfer your data internationally, we ensure appropriate safeguards are in place through:
- Contractual agreements requiring adequate protection of your personal information
- Verification that receiving countries have adequate privacy protection standards
- Implementation of additional security measures when transferring sensitive data
We only work with service providers who demonstrate strong privacy and security practices regardless of their location.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and understand how visitors use our site. We use several types of cookies:
- Essential cookies: Necessary for basic website functionality and security
- Performance cookies: Help us analyze website usage and improve our services
- Functional cookies: Remember your preferences and personalize your experience
- Marketing cookies: Used to deliver relevant educational content and measure campaign effectiveness
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some website functionality.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes, we will:
- Post the updated policy on our website with a new effective date
- Notify enrolled students via email about material changes
- Provide a summary of key changes when appropriate
- Ensure you have adequate time to review changes before they take effect
We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us:
Email: [email protected]
Phone: +1 (506) 652-4404
Mail: 2091 Commercial Dr, Vancouver, BC V5N 4B1, Canada
We aim to respond to all privacy inquiries within 30 days and will work with you to resolve any concerns about your personal information.